Excellent level of accreditation

The Ipswich Winter Night Shelter has been awarded the Housing Justice Quality Mark accreditation of Excellent Practice Standard. This is the highest level of accreditation that they offer and it has been awarded to us in recognition of our commitment to serving those who find themselves homeless in Ipswich, our hard work and our excellent practice.

The Housing Justice Quality Mark is a set of quality standards designed to support and recognise Church and Community Night Shelters which achieve safe and effective practice.

The accreditation standards cover volunteer training, guest and volunteers’ health and safety, referrals and links with other homelessness agencies, and data collection and sharing.

Julia Hancock (Business Manage of the Selig (Suffolk) Trust – the registered charity behind the Ipswich Winter Night Shelter) says “we chose to become an accredited shelter because accreditation provides benefits to our guests, staff and volunteers. It also enables the local community, local authorities, funders and insurers to be confident that our shelter operates to a safe and effective standard in all that we do”.

Housing Justice Chief Executive, Kathy Mohan said: “We are delighted to welcome Ipswich Winter Night Shelter to the network of Housing Justice Quality Mark accredited Night Shelters. Church and Community Night Shelters are proving an effective response to homelessness across the country, providing shelter to people who might otherwise be forced to sleep on the street or sofa surf with friends or family. Many shelters are seeing the value of signing up to Housing Justice Quality Mark accreditation. More than 20 Church and Community Night Shelters have been through the rigorous assessment process across the country”


Improving policies and practice


We have been busy creating and updating policies using feedback from guests and volunteers. The aim of this work is to improve the service we provide for our guests. Examples of new practice next winter will include;

  • having systems to collect feedback from guests
  • using an updated food hygiene policy (approved by local Environmental Health)
  • improving the range of training we offer to our volunteers.





Report on last season

Image result for ipswich dark tower

For the last six years, the Ipswich Winter Night Shelter has provided safety and warmth. We have worked with local churches, volunteers, community groups, services and supporters to do this.

Please click this link to read a report covering the 2016/17 season:  IWNS Report 2016 17

Highlights include the fact that nine churches, 320 volunteers and 7 local supporting agencies came together with one shared vision. This resulted in 15 night shelter guests moving in to more suitable accommodation as a result of their stay.

Guests appreciated the increased support that our new staffing structure provided. One guest said “It’s not just having a roof over your head, it’s having staff to support you.”

We look forward to providing the shelter again this coming winter.

Picture credit: A Dark Tower