Our Partners

We work with lots of local organisations in order to find and support our night shelter guests. All of our guests need to go through our booking process in order to stay with us. This starts by asking one of our Booking Partners to make a request. We then risk assess each potential guest before meeting them for a face to face assessment.

Our Booking Partners are:

The Chapman Centre at 1 Black Horse Lane, Ipswich. Open 10.00 to 14.00, Monday to Friday.  They help with finding accommodation and/or understanding benefits. They have a computer, a phone and shower facilities. A hot home-cooked lunch costing is available most days.  Tel. 01473 232426.

Housing Options Team at Ipswich Borough Council. They offer housing advice and assistance. Tel. 01473 433033. If someone has nowhere to sleep that night, Housing Options can be accessed in person via the Town Hall on Princes Street before 16.00.

Turning Point at 17-19 Museum Street, Ipswich. Open Monday to Friday (except Tuesday) 10.00 to 15.00, (Tuesday 13.00 to 15.00). They provide free drug/alcohol services for adults and young people.  Tel. 0300 123 0872

Health Outreach Team (NHS) at 70 – 74 St. Helen’s Street, Ipswich.  Open Monday to Friday 9.00 to 17.00. Providing marginalised and vulnerable adults with treatment, information and advice on health related issues plus supported access to GP’s. Tel. 01473 341763


In addition, we are also working with the following organisations (who have all made booking requests on behalf of their clients this winter):

St Giles Trust (who offer support to ex-offenders in Ipswich to help them access education, training, volunteering and employment opportunities)

Ipswich Hospital (via their specialist clinical recovery team)

Probation (both the National Probation Service who work with high risk offenders and the local Community Rehabilitation Company who work with low and medium risk adult offenders) .

Anglia Care Trust (who provide a wide range of housing and support via a network of local services)

Home Group (who provide casework support for those in need of supported housing and who are supporting a couple of our guests)


We also work with the following open access services that are used by those who are homeless. All of these have leaflets that they can give out with information about how people can request to stay with us;

Homehub Ipswich (runs a drop-in cafe on Mondays and Fridays providing breakfast, lunch and other services)

Tiffers Charity Shop and Bus Shelter (provides free clothes for those who are homeless plus shelter for up to 5 people at any one time)

Ipswich Soup Kitchen (provides hot drinks and sandwiches every single day of the year except Christmas Day – when other services provide a hot meal)

Elevenses and Feet on the Street (run by Burlington Church to provide hot drinks and food on Saturday and Sunday mornings)

Ipswich Town Pastors (providing help and support to vulnerable people on Friday and Saturday nights)

Helping Hands Suffolk (providing hot drinks and essential items to those in need)